Please be aware that a valid credit card number is required to reserve your appointment. By giving your credit card number, you are agreeing to the following:
We understand that there are circumstances that are unavoidable and you may need to change your schedule, but we kindly ask for a 24 hour notice if you need to cancel or reschedule. If you call to cancel or reschedule within 24 hours of your appointment time or if notice is not given and you miss your appointment, we charge 100% of the service total.
Cancellations and “no shows” leave gaps in our schedules that cannot be filled without a timely notice. This notification courtesy enables us to schedule another client and in turn maintains a higher availability of services for you as well as others. Due to scheduling commitments to our other clients, we may need to reschedule any appointment for which you are more than 15 minutes late (depending on the length of time of your service).
Please call the salon directly to speak with a receptionist if you wish to cancel or reschedule an appointment. We do not check Facebook comments/messages, Instagram comments, or any other form of social media for cancellations or appointment requests.
We hope you understand the need for these policies. If you have any questions, please do not hesitate to ask.